Lucius
Annaeus Seneca
Some time ago, I mentioned the importance
of Social
Skills in today’s society. I also mentioned how we at Being Caballero would
post articles focusing on ‘tricks’ and ‘hacks’ to help out in developing your own
Social Skills. If I am completely honest, I haven’t posted these kinds of
articles as much as I might have wanted; something I plan to remedy this week. In
an old post, I made a comparison between casual
conversation and martial art forms, but now that I reread it, I think it
needs to be expanded to include actual strategies. For that reason, today I
want to talk to you about the art of Scripting.
What is Scripting?
Before you start mentioning coding,
scripting is the ability to have a series of comments or answers pre-rehearsed or
‘programed’ into your everyday behavior. O.K., it’s sort of like coding. We all
have these pre-programed comments and responses, no matter who you are. It’s that
automatic “good morning” or “hello” you say without thinking or that unconscious
smile you share back when someone smiles at you. If you still don’t believe
that everyone does it without thinking, just think about the typical answer
most people give a doctor when he asks how they are. First they say “Fine,
thank you” and THEN they proceed to say everything that’s wrong.
So what if we could maximize our own
ability to script conversation or the other person’s automatic response to
these scripts? To do this you have to take into account two elements; the
situation that prompts the comment and the comment itself. This means you need
to have a specific situation happen to be able to fire the appropriate script. Also,
the more detailed the script, the more it looks scripted and doesn’t allow for
an actual interaction.
It might sound dumb at first, but
proper scripting involves practice; that means repetition. Start with your
everyday events. Say ‘Good morning’ every time you step into a room or an elevator.
Flash a smile for added charm and to lower people’s resistance to interaction. Say
‘Have a good day’ as you leave. Notice that the comment is the Script (comment) and the action is the Trigger (moment when action is done).
But other than your typical events, could this be taken further? Of course, you
just have to create your own Accidents.
(moment)
We’ve all heard of conversation
starters, some curious item with a story behind it. And if there is one thing
that you can always count on is human curiosity. Maybe you have a distinctive
ring or an interesting pin. Everything in life has an interesting story behind
it, so learn to be a story teller. Instead of getting another BIC® lighter,
carry something more distinctive. Instead of reading a book off a nondescript
tablet, read a book with a cover. Set up the Hook so the other person can pull the Trigger. Just don’t make the script to long or dramatic. A simple
comment, a conversation starter, works best here.
For lack of an interesting item to
serve as a Hook, you can simply
create the Accidents out of thin air
to provide the proper Trigger,
although these require a bit more moxie. The first is a Drop-In, something the other person has or is doing that allows you
to comment, giving the other person the opportunity to go into their own Script.
Maybe they have an interesting Hook
themselves, like an unusual necklace for example. The other accident, and the
one that requires a lot more observation on your part, or at least luck, is the
Affinity, having something in
common. It can be something as fortunate as realizing that you both are reading
the same book to something as simple as a “It’s finally Friday” comment spoken
out loud.
Keep in mind that scripting only
works well when it’s a short natural element within a conversation, and you genuinely
express yourself in the comment. When done too long, it becomes a monologue.
When done without a degree of honesty, it becomes a lie. These serve only as an
opening gambit, the key to unlocking the first stage of the play that is any
social interaction.
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